AI / Voice·2026
Pickup: AI voice intake agent
Multi-tenant AI receptionist that answers, qualifies and books inbound calls for law firms and local service businesses.
Validated through 30+ customer discovery calls
- Claude API
- Twilio
- Supabase
- Next.js
- Vercel
- Google Cloud
The problem
I ran 30+ customer discovery calls with businesses in Regina, Saskatoon, Winnipeg, Calgary and Edmonton. One failure kept coming up: leads from paid search die at phone intake, because nobody answers or follows up in time. Two law firms confirmed it independently.
What I built
- A working voice agent demo that qualifies inbound callers and books consultations straight into the firm's calendar, deployed on Vercel with Google Cloud telephony.
- A missed-call recovery MVP on Twilio, the Claude API, Supabase and a Next.js dashboard.
Where it's going
After benchmarking against Vapi and Retell AI, I moved Pickup from per-client builds to a multi-tenant, self-serve platform. I also run the outreach and handle technical pre-sales conversations with non-technical business owners.